Reservation Requirements:

ONE NIGHT STAYS- Payment in full is required at time of reservation.

TWO OR MORE NIGHT STAY-We require a deposit of $199.00 upon receipt of your reservation,

Payment by VISA , MASTERCARD or DISCOVER. Any balance due will be charged during your stay.

Gift Certificates/Gift Cards- RESERVATIONS must be made directly with the Inn via telephone in order to redeem. Value of Gift Certificates is applicable to lodging tariff, only. Sales taxes cannot be paid with a gift certificate/gift card. Gift certificates/gift cards must be disclosed by identification number at time of reservation and will not be accepted for redemption otherwise.

Rates are based on double occupancy using one bed. We can accommodate up to three (3) people in The Bishop’s Retreat. Our extra person charge is $50/night regardless of age. Children are permitted ONLY in The Bishop’s Retreat.

JMU & Bridgewater Family, Homecoming & Graduation: We up-charge and require a non-refundable deposit at the time of the reservation and minimum stay may not be changed.Cancellations requests PROVIDED LESS THAN 45 DAYS PRIOR TO YOUR ARRIVAL date are responsible for the full balance due. NO SHOWS will be charged the full balance due. There is no refund for an early departure of any sort regardless of the situation.
*** “Federal Holiday” and “Local Events” Rates are subject to an upcharge.

* Rates subject to change

Policy


CANCELLATION/CHANGE DATE POLICY:

YOU MUST CALL to insure that your cancellation or date change request is received, to protect you from a mistaken cancellation or date change.
Properties our size are significantly impacted by cancellations. If notice of Cancellation/Change-Date is provided 14 DAYS PRIOR TO YOUR SCHEDULED ARRIVAL DATE, your deposit (minus a $50 service charge) will be refunded.

Cancellation/Change-Date requests PROVIDED LESS THAN 14 DAYS PRIOR TO YOUR ARRIVAL date are responsible for the full balance due. NO SHOWS will be charged the full balance due. There is no refund for an early departure of any sort regardless of the situation.

JMU & Bridgewater Family, Homecoming & Graduation: We up-charge and require a non-refundable deposit at the time of the reservation and minimum stay may not be changed.Cancellations requests PROVIDED LESS THAN 45 DAYS PRIOR TO YOUR ARRIVAL date are responsible for the full balance due. NO SHOWS will be charged the full balance due. There is no refund for an early departure of any sort regardless of the situation.

No Refunds on Gift Certificates. All sales are final.

Click Here to Read Our Privacy Policy for Credit Card Processing

EV CHARGING STATIONS
Charging an EV vehicle is a complimentary amenity; not a guaranteed service.  A universal charger is located near the Luxury Cottages  – Quill, Bergey & Fitzgerald.  A (more powerful) Tesla Charger is located near Spring Water Cottage. We have only one parking place for each accommodation on property. TO GUARANTEE THAT YOU WILL BE ABLE TO CHARGE, you must book either a Luxury Cottage or a Spring Water Cottage Suite. If you choose to stay in the Manor House, we are unable to provide a parking space near the chargers or guarantee that a space will be free for charging during your stay.

CHECK-IN
MANOR HOUSE GUESTS: Arrival time is requested. We are UNABLE TO ACCEPT MANOR HOUSE ARRIVALS LATER THAN 9:00 PM each evening. Daily Check is between 3PM and 6PM. Arrival times between 6PM and 9PM must be arranged in advance to insure access to your suite. We look forward to greeting you at the time specified when you made this reservation. Should your arrival time change,please CONTACT US IN ADVANCE and we will make every effort to accommodate your changing needs.
Check-out is 11 AM.

FITZGERALD, QUILL and BERGEY COTTAGE GUESTS:
ARE NOT greeted by the Innkeeper – Cottages are “Self Check-In”- Beginning at 3:00pm, your Cottage will be ready and awaiting your arrival.

SPRING WATER COTTAGE SUITES GUESTS:
ARE NOT greeted by the Innkeeper – Spring Water Suites are “Self Check-In”- Beginning at 3:00pm, your Suite will be ready and awaiting your arrival.


CHECK-OUT:

Check-out is by 11:00am Late check-out is available for an additional charge of $25/hour.


INCLEMENT WEATHER POLICY:

If weather prevents travel, we will charge your credit card for the balance due, but issue a Gift Certificate equal to the amount of your full stay, to be used at a future date, subject to availability.


SMOKING , PET POLICY & FIREPLACES:

SMOKING IS RESTRICTED TO PORCHES AND GROUNDS – A $250 charge will be imposed for in-room smoking.We respect the sensitivities & allergies that may affect the next guest & must disinfect the premises following a violator’s occupancy.
Sorry, No pets allowed. Outdoor cats on property.

Seasonal fireplaces available October 1-April 30 when Air Conditioning is not in use.


GUEST RESPONSIBILITIES:

The Guest shall be liable for damage caused by his or her act, omission or negligence. If damage has occurred, the Inn reserves the right to charge the guest’s credit card the amount required to repair or replace such damage.
Unreasonable cleanup problems, beyond reasonable wear or tear, will be applied to the guest credit card at the rate of $50 per hour.

James Madison University Parents/Families

Orientation & Move-in dates – we provide a 10% discount for room Tariff only.
(no other discount may be applied)

JMU & Bridgewater Family, Homecoming & Graduation: We up-charge and require a non-refundable deposit at the time of the reservation and minimum stay may not be changed.Cancellations requests PROVIDED LESS THAN 45 DAYS PRIOR TO YOUR ARRIVAL date are responsible for the full balance due. NO SHOWS will be charged the full balance due. There is no refund for an early departure of any sort regardless of the situation.